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Search New Inventory (SNI) Tool

Business Goal:
The Search New Inventory (SNI) tool allows consumers to discover, compare and purchase new vehicles that are currently available at dealerships in their area. 

The Problem:
User bounce rates for the SNI tool are extremely high. This is resulting in missed conversion opportunities and lost sales leads.

Date: April 2021 to August 2021
Client: Stellantis - Jeep.ca
Role: Research, Content Heuristics, Competitive Analysis, Personas, Sketches and Concepts, Wireframes, Prototypes, and User Testing